Travel Information

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Check-in times

For all international flights, please be sure to check-in at least 3 hours prior to the flight departure time. This will allow you enough time to check-in and clear the security and immigration procedures (where required). Check-in counters close 1 hours before the scheduled departure of the flight. Airlines are not responsible for passengers arriving after the counters have closed and the tickets will no longer be valid.


Passport and visa requirements

Passports or emergency travel documents are required for all international travel. Passports must be valid for at least 6 months from travel date. The name and date of birth on the passport and ticket must match. Valid visa (if necessary) for the country of final destination and in-transit for period of travel is required. Please check with the necessary Embassy or High Commission office of your destination and transit countries. The airline is not responsible for cancellation of trip due to expired passports or visa requirements not being fulfilled, no refund or penalty waivers will be permitted.


Health information

Certain countries require vaccinations to be taken before you can travel. Please check with the respective Embassy or High Commission for more information. Always carry a first-aid kit with basic but necessary medication when travelling.


Baggage Allowance

Different airlines have different baggage policies. Please check with your airline for specific detail. Flights operated by Eastern Airlines baggage allowance is 1 free check suitcases not exceeding 50lbs each passenger and 1 carry on 22lbs, 2nd check suitcase at 50lbs will be $25.00 USD. 


Airline Terminal and Counters

Certain airports have multiple terminals. Please check with your Travel Agent or the Airline for the terminal information. Once you arrive at the correct terminal, please check the display for the airline counters where you have to check-in.  For International Flights TSA Requires Check-in (3) Three  Hours Prior to your Departure Time. 


Items you can carry

Liquid more than 3oz are not allowed in the carry-on bags. Flammable items such as gasoline and explosives are strictly prohibited on flights. Firearms are not allowed in carry-on and have to be unloaded before checking in. Please check with the local airport officials for details. Please be courteous and do not carry items which may spill or damage other passengers’ bags.



Airlines do have a first-aid kit on board but it is good to carry your own medication especially who are diabetic, have heart or blood pressure problems, etc. Always carry a doctor’s prescription for medication and injections you may have in your carry-on. 



Airport security would scan all bags what are checked in or taken along as carry-on. Sometimes they may open checked-in bags to do a detail check. If your bag has been opened by airport security, you will find a note in it stating that your bag was opened for a detail check. If your bag is locked, they will have to break the lock. In such cases, the airline is not responsible for broken locks.


Travel Insurance

It is highly recommended to purchase Travel Insurance before your trip. Travel Insurance would cover flight delays, cancellations, baggage delayed, lost baggage, sickness, etc.

Click here for more information.


Traveling with Pets in Cabin

Many pets are permitted in the cabin during Eastern Airlines' flights, including dogs, cats and household birds. A one-way Pet in Cabin Fee of $150.00 and the following restrictions apply:


  • The pet must be at least 8 weeks old.
  • The pet counts as one piece of carry-on baggage.
  • The total weight of your pet and carrier may not exceed 20lbs.
  • The pet must remain inside the kennel (with door secured) while in the Vision Airlines boarding area, during boarding and deplaning, and while onboard the aircraft.
  • The kennel or carrier must fit under the seat and remain there at all times;
  • The kennel or carrier must not exceed the following dimensions: 10" high by 14" wide and 18" deep. Cloth/Canvas carriers are preferred over hard plastic carriers.
  • The kennel or carrier must not exceed the following dimensions: 10" high by 14" wide and 18" deep. Cloth/Canvas carriers are preferred over hard plastic carriers.
  • Customers traveling with pets may not be seated in exit rows or in the bulkhead seats.


Two pets of the same type may be allowed in one kennel, for example two dogs or two cats. The pets must be small enough to fit in one kennel, be compatible and of the same species, and weigh less than 20 pounds total. They will be charged as one pet.


Dos and Don'ts:


  • Do not put valuable items such as cash and jewelry in checked-in bags
  • Always have a name tag on your checked-in and carry-on bags. It will make it easy to identify your bags during baggage claim
  • Check if you have the correct bag before leaving the baggage claim area. Certain bags may look alike
  • Do not falsify information to the Immigration and Customs officials. It may lead to deportation
  • Always keep a pair of clothes in your carry-on in case your checked baggage is delayed
  • Be on time for check-in and boarding the flight
  • Please reconfirm your flight at least 72 hours before the scheduled departure
  • Please provide your correct contact details of your departure and destination cities to your travel agent or the airline in case they need to contact you about any delays or change in schedule
  • Do not leave items unattended at the airport. They may be taken by the airport authorities and the passenger may be fined
  • Always keep an eye on your children when they are playing around
  • Do not accept anything from strangers
  • Always keep your baggage in sight and be aware of their contents
  • Many airports have free trolley service but some airports charge for the trolley. Make sure you have enough local currency