Baggage & Optional Service Charges

Travelspan log

 

Cancellation/Refunds:

Tickets are Non-Refundable except in the case of Death of passenger

 

 

Date Change:

Penalty USD $175.00 + difference in fare if applicable

 

 

Validity:

Reservation should be cancelled at least 24 hours prior to flight date, ticket credit will be valid for use for 12 months (1 Year) from the date of issue, and penalty and fare difference will apply.

 

 

Waiver on Date Change/Cancellation or Refunds:

Penalty will be waived for illness or death of passenger or immediate family member. Waiver for illness only applies in the event of hospitalization (family consists of: mother, father, brother, sister, grandparents, children and spouse) all relevant documents must be provided for proof.

 

 

Senior Discounts:

Some Carriers offers passengers 60 years and older a senior discount off the base fare, except on special fares.  Please ask your reservation sales agents to see if this applies to your booking.

 

 

Tax Exempt:

TnT National ages 60+ years and Children ages 2-4 years old holding with a valid TT Passport are applicable to be tax exempted. Please ask your reservation sales agents to see if this applies to your booking.

 

 

Child Discounts:

Some Carriers offers passenger ages 2-11 years travelling with an adult a child discount off the base fare, except on special fares. Please ask your reservation sales agents to see if this applies to your booking.

 

 

Name Correction:

Name changes are not allowed, however for spelling correction, all airlines charges a penalty of $25 USD and this must be submitted with the passengers valid Passport as proof of the correct spelling.

 

 

Name Changes:

Name Changes are not permitted (tickets are non-transferable and non-refundable).

 

 

No Show:

If you don’t cancel your reservations at least 24 hours prior to flight departure and you don’t show up at the airport on time for the flight, this is referred to as NO SHOW, the value on this ticket will be lost and a new ticket will be required for travel at a future date.  You can not call the office after closing, leave a voice message or send an email as proof that you would like to cancel, you must speak with your travel professional to have your travel plans cancelled or changed.  We will not be responsible for any cancellation request left on voice messages.

 

 

Baggage:

Flights Operated by Eastern Airlines Baggage allowance is 1 free check suitcases not exceeding 50lbs each and 1 carry on 22lbs, you may check a 2nd suitcase at 50lbs for a fee of USD $25.00.